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Image Map

For seated events using the V4 layout, the Image Map lets you upload a venue or seat layout image and define clickable areas that map to ticket categories. Attendees see the image on the event page; clicking an area leads to seat selection or a cluster-seated flow for that category.

Where​

  • Event dashboard → Image Map (.../events/<eventSlug>/image-map) — often linked from Seated Events when the event uses the image-map layout.

When to use​

  • You have a seated event with a venue diagram or seat map.
  • You want attendees to choose their area visually (e.g. "VIP Section", "Main Floor") by clicking on the image.
  • You use the V4 seated layout that supports image maps.

How it works​

  1. Upload image — Upload your venue/seat map (e.g. a floor plan or diagram).
  2. Define areas — Draw or define regions on the image. Each region maps to a ticket category.
  3. Map to categories — Associate each area with a category (VIP, General, etc.).
  4. Publish — The event page shows the image; attendees click areas to select seats in that category.

Workflow​

flowchart LR
  subgraph you [You]
    Upload[Upload layout image]
    Define[Define areas]
    Map[Map areas to categories]
  end
  subgraph attendee [Attendee]
    View[View image on event page]
    Click[Click area]
    Select[Select seats in that category]
  end
  Upload --> Define --> Map
  Map --> View --> Click --> Select

Area properties​

  • Title — Name shown when hovering or selecting (e.g. "VIP Section").
  • Description — Optional extra info.
  • Category — The ticket category this area maps to. Attendees who click it will choose seats (or clusters) from that category.

Remapping categories​

If you change categories (add, rename, remove), you may need to remap areas to the correct categories. Use the remap control on the Image Map page to update associations.

Notes​

  • Image Map is for seated events with the V4 layout. If your event uses a different layout, this may not apply.
  • Ensure the image is clear and areas are easy to identify.
  • See Seated Events for seat maps, categories, and the overall seated flow.

Image placeholder: Image Map editor with uploaded layout image and drawn areas. Add screenshot when ready.