Refunds and Transfers

Policies for refunds and ticket transfers are set by the event organizer. This page gives a general overview.

flowchart LR
  subgraph refund [Refund]
    ReqRefund[Request refund]
    OrgReview[Organizer reviews]
    Approved["Approved / processed"]
  end
  subgraph transfer [Transfer]
    ReqTransfer[Request transfer]
    OrgApprove[Organizer approves]
    NewHolder[New attendee gets pass]
  end
  ReqRefund --> OrgReview --> Approved
  ReqTransfer --> OrgApprove --> NewHolder

Image placeholder: Event page or order page with "Request refund" or "Transfer ticket" link. Add screenshot when ready.

Refunds

• Refund rules (eligibility, deadlines, and fees) are defined per event by the organizer.
• To request a refund, use the link or instructions in your order confirmation email, or go to the event page and look for “Refund” or “Support.”
• The organizer (or Quicket support) will process valid requests according to the event’s policy.

Transfers

• Some events allow transferring your ticket to another person.
• If transfer is available, you’ll typically find the option in your order or pass email, or on the event page.
• A transfer fee may apply; the organizer sets this.

Need help?

• Check the event page and your confirmation email for the specific refund/transfer policy.
• For questions or to submit a request, use Contact or the organizer’s support channel if they’ve provided one.