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My Tickets and Order History

When you're logged in, you can view your tickets and order history in one place.

Where to find it​

  • Web: Click your profile or account icon, then My tickets or Order history.
  • Mobile app: Open the Tickets or Profile tab.

My tickets​

  • What it shows: Your upcoming event passes (tickets you've purchased or received).
  • What you can do:
    • Open and view each pass (QR code, event details).
    • Resend a pass to your email.
    • Add to Google Wallet (if supported for that event).
    • Transfer a ticket (if the organizer has enabled it).
    • Access pass actions (survey, custom forms) from the pass.

Order history​

  • What it shows: Past orders — events you've registered for, dates, and amounts.
  • What you can do:
    • View order details.
    • Access passes for past or upcoming events.
    • Request a refund or transfer (if eligible and the organizer allows it).

Not logged in?​

If you didn't create an account when you registered, you won't see My tickets or Order history. You can still access your passes:

  • Secure Pass Access — Enter your email or phone, verify with the OTP we send you, then view and download your passes.
  • Pass lookup on the event page — Enter the email you used when registering to receive a new copy of your pass.